Last updated at Mon, 12 May 2025 14:34:09 GMT
We are thrilled to announce that two outstanding Rapid7 team members, Kelly Hiscoe and Heather DeMartini, have been recognized as CRN's 2025 Women of the Channel. This prestigious recognition honors innovative and strategic leaders that demonstrate commitment to advancing channel excellence and supporting the success of their partners and customers. We are extremely proud to see Kelly and Heather honored for their significant contributions.
Kelly Hiscoe: Building programs for our partner community
Kelly Hiscoe and her team lead the development and global implementation of Rapid7 partner programs, significantly enhancing the efficiency and growth of our global channel ecosystem. Their commitment to creating competitive programs and streamlined partner experiences ensures seamless execution across our partner network. Through ongoing engagement, Kelly's team delivers an experience to our partners that is simplified, scalable, and predictable.
Kelly's dedication to enhancing the partner experience is unwavering, noting: "At Rapid7, everything we develop is with deep intention and we will continue to build and refine our partner programs with our partners. We remain committed to building a competitive program while continuing to enhance the partner experience by developing efficient processes that significantly enhance the partner selling experience with Rapid7 ."
Her leadership and vision are integral to our ongoing success and the satisfaction of our partners.
Heather DeMartini: Building scalable partner training
Heather leads Global Partner Enablement at Rapid7 where she and the enablement team recently launched the company’s first role-based partner certification framework to drive partner empowerment, autonomy, and profitability. By recognizing partner capabilities, knowledge, and expertise, Rapid7’s Partner Academy ensures partner awareness and competency in all aspects of positioning, selling, and using Rapid7 solutions across the entire customer lifecycle from pre-sales to sales to post-sales.
Heather shared the overall mission of Rapid7’s Partner Academy: “We designed this training and certification framework to drive mutual success with partners in two ways: by enabling a partner ecosystem that is a self-sufficient revenue generating engine, and by enabling partner-led services across the full customer lifecycle that accelerate profitability with Rapid7.”
On the value and importance of partner services enablement, Heather elaborated: “We understand that partners offering services experience significantly higher profitability driven by margin on services being so much higher than on products alone. Our goal is to ensure our partners can more easily wrap their services around our products by enabling them to build, elevate, and expand their services capabilities with us. So, we are thrilled to launch the second part of our mission in the second half of this year.”
Heather looks forward to advancing this partner-first approach while improving the customer and partner experience with Partner Academy This will ensure partners are successful in developing the knowledge and skills they need to expand their success with Rapid7.
Commitment to excellence
Kelly and Heather’s recognition as CRN’s 2025 Women of the Channel points to their unique ability to foster a supportive channel ecosystem that empowers partners and helps accelerate their businesses.
We are grateful for the outstanding contributions of these two women – their continued dedication to excellence in the channel community underscores Rapid7’s commitment to our partners in industries throughout the world. Please join us in celebrating the achievements of Kelly and Heather in service of their partner colleagues. Learn more about Rapid7 global partnerships here.
